ITIL®4 Foundation - The Foundation for Excellent IT Service Management
ITIL®4 Foundation - The Foundation for Excellent IT Service Management
Description
This course provides a comprehensive introduction to the ITIL 4 principles and practices of modern IT Service Management. Participants will gain a fundamental understanding of how to effectively plan, deliver and continuously improve IT services to maximize business value. The training also prepares participants for the official ITIL 4 Foundation certification exam.
Contents
Key concepts of service management
The four dimensions of service management in ITIL
The ITIL Service Value System (SVS)
Preparation for ITIL®4 Foundation certification
For Individuals
You will receive a globally recognized certificate that confirms your IT service management skills in accordance with ITIL 4.
For Businesses
Your IT staff and teams work according to a standardized, proven framework that increases the efficiency, quality and reliability of IT services.
Course Participation
In-person trainings in our modern trainings rooms
Duration: 3 days training, one hour exam (online)
1.144 €
plus VAT
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In Planning
We are currently planning new sessions for this training. Would you like to be notified when new sessions are available? Please select „Add to Waiting List“.
This training has already taken place.
02.03 - 04.03.2026
09:00 - 17:00
02.03 - 04.03.2026
09:00 - 17:00
SOMI Academy Holzhofstraße 7 55116 Mainz
Trainer:
This training is fully booked.
25.03 - 27.03.2026
09:00 - 17:00
25.03 - 27.03.2026
09:00 - 17:00
SOMI Academy Holzhofstraße 7 55116 Mainz
Trainer:
Do you have any questions?
Write to us and we will contact you within 24 hours (on business days).
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